It gave us great pleasure to recently present a hamper full of goodies to one of our valued customers. As part of our commitment to providing the very best experience possible we always ask for feedback from our customers. We were delighted that Hannah took the time to scan the QR code on the postcard we left and provide feedback on our team and our service. As a thank you, all those that give us feedback are automatically entered into a prize draw for a chance to win a hamper and Hannah was the lucky winner of our December 2023 prize. Our Natasha (above left) was delighted to be joined by a representative from PILON for the hamper presentation. We work in partnership with PILON on planned maintenance programmes, which saw us working together in Hannah’s property. And we are equally pleased to report that the feedback Hannah gave rated all aspects of our service provision as excellent.